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Account and Billing support

Quick solutions, expert support—get the help you need, anytime.

How to create an account

1. Go to the VPN One Click subscription dashboard here

2. Click "Create New Account"

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3. Set your email address and password

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Update your information

1. Sign into your account, then click the "Profile" button on the top right

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2. On the Profile page you can change your password, upgrade your subscription, and renew it

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Note: if you would like to change your email address, contact  [email protected] with the subject line "Email Change for: [email protected] to [email protected]"

Request for your information to be deleted:

Please contact the VPN One Click Support team using the email address linked to your account. You can reach us at [email protected] or through the in-app chat or website chat.

Billing

Payment Methods

Payments methods for your subscription depend on where you choose to purchase your subscription. 

Directly from the VPN One Click website:

Payments made via our website can be done using any major credit/debit card provider on our dashboard

We also accept payments via cryptocurrency - simply contact [email protected] with your subscription, user ID or account email, and your wallet address.

From the App Store or Google Play

If you purchase from the App Store or Google Play, payment methods for VPN One Click will be the ones provided by either store.

Refund policy and free trial

To learn about our refund policy and free trial, go to the Refunds and Free trial page

If you have any further questions or require further assistance do not hesitate to contact [email protected]

Frequently Asked Questions

Fast, secure, and affordable — privacy shouldn’t cost a fortune.

  • Does VPN One Click keep logs of my activity?
    No. We follow a strict no-logs policy, meaning we don’t track or store any of your online activities.
  • Do I need to create an account to use VPN One Click?
    No! Just download the app, tap to connect, and enjoy instant privacy—no sign-up required.
  • How does VPN One Click work?
    VPN One Click encrypts your internet traffic and hides your IP address, keeping you safe and anonymous online.
  • Will VPN One Click slow down my internet speed?
    Not at all! Our high-speed servers ensure smooth browsing, streaming, and downloading without lag.
  • What if I’m not satisfied with the service?
    We offer a 30-day money-back guarantee, so you can try risk-free!
  • Can I use VPN One Click on multiple devices?
    Yes! A single subscription covers multiple devices, so you stay protected across all your gadgets.
  • How do I get started with VPN one Click?
    Simply download the app, click connect, and you’re protected instantly—no complicated setup needed!
  • Is VPN One Click legal to use?
    Yes, VPNs are legal in most countries. However, we recommend checking local regulations before use.
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Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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