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VPN One Click Support Center

  • Is VPN One Click free?
    VPN One Click is free for the first 30 days upon creating an account on all platforms. However, after the 30 days expire, VPN One Click remains free for IOS and Android by watching a short ad prior to each connection.
  • What is included in a VPN One Click VIP subscription?
    Included in a VPN One Click subscription is access to all 50+ high-speed encrypted servers spanning across all continents, which can be used for streaming sports, accessing geo-locked websites, or simply keeping you secure online.
  • What about the 30-day refund policy
    All purchases come with a 30-day refund policy, so you can try VPN One Click with zero-risk. If at anytime during those 30 days you feel that you would like a refund, simply contact support at [email protected]
  • What can I do with VPN One Click?
    Enhance privacy: Mask your real IP address to browse the web more privately. Protect data: Secure sensitive information like banking details or passwords with encryption. Access restricted content: Unblock websites and social media platforms that are regionally restricted. Stream and download securely: Enjoy streaming and downloading content anonymously without restrictions. Shop online with discounts: Sometimes VPNs can help you find better prices by changing your virtual location.
  • Why is VPN One Click priced lower than other VPN services?
    VPN One Click is priced lower than other VPN services as we believe that privacy and online security should be as accessible to everyone. We understand the utility of a VPN and aim to make its benefits available to the widest audience.
  • Why choose VPN One Click?
    VPN One Click is approximately 50% lower priced than the average price of other VPN services. Apart from that, VPN One Click does not require you to sign up before using it - simply download and connect. On IOS and Android, a subcription can be purchased without creating an account, however, in order to get a VIP subscription on Windows an account is required.
  • What can I do with my VPN One Click account?
    With your account you can use your subscription on up to multiple devices and see important information such as the expiry date and the type of subscription.
  • Is VPN One Click safe?
    Yes, VPN One Click is safe and your data is not collected shared in any way. We use the WireGuard encryption and communication protocol, which has been tried and tested in the VPN industry. Apart from that, we have been around since 2010 with a loyal customer base and a clean record of no security breaches.
  • How can I cancel my subscription?
    If your subscription is recurring and was made through the App Store or Google Play you must cancel it through there. If your subscription was made through our website for those platforms or you are a Windows user, then your subscription is non-recurring so there is no need to cancel - you will not be charged after your current subscription expires. Instructions for cancelling on App Store and Google Play: App Store Open the App Store app. Click your name. If you can't find your name, click Sign In. Click Account Settings. Scroll to Subscriptions, then click Manage. Click the subscription. Click Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. Google Play On your Android device, go to subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions
  • Why is the app not updating?
    Auto-update is available on IOS and Android, but if it's not working try to manually install updates or contact support at [email protected]
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